Caroline Library

COVID-19 Information

COVID-19 (Coronavirus) Information

Updated April 1st

ALL CAROLINE COUNTY LIBRARY BRANCHES ARE CLOSED UNTIL FURTHER NOTICE.

In order to stop the spread of COVID-19, the County Administrator, in conjunction with the Board of Supervisors, has ordered all county buildings closed to the public until further notice.  For now, staff are available by phone and all citizens are encouraged to utilize online resources to make payments or find forms.  For more information about the county’s response to coronavirus or to visit the county virtually, check out their COVID-19 webpage.

This closure includes all Caroline County Library branches.  All programs, meetings, and other events in the month of April have been cancelled.  All items due March 9th or after have been extended until May 1st.

AARP tax preparation services have been suspended indefinitely.

Patron Assistance

Phone

Monday- Friday, 9:00am to 5:00pm

Library staff are available to help you with library account questions or if you need assistance with accessing our digital resources

Email

Visit our Contact Us page to reach us by email.  For those patrons who do not have a library card, you can request a temporary online card here.  Staff will respond as soon as possible, usually within one business day.

Late Fees, Renewals, and Holds

While the library is closed, no overdue fines or lost fees will accrue.  There is no need to renew your books and/or movies at this time.  However, patrons wishing to return their library items may do so through the book drops outside each library branch.

All holds will be fulfilled as usual when we resume our normal operations, even if they are expired.

Library Cards & Account Information

Don’t have a library card?

Just complete this form and we’ll send your new barcode number via email.

Have a card, but can’t find it?

Contact us by phone or email and we’ll email your barcode to you.

Have a card, but can’t remember your pin number?

Contact us by phone or email and we’ll update your account with a new one.

Library Access from Home

Many of our digital resources are available 24/7 from the comfort of your own home.  You can take a class, learn a new language, find children’s books and educational materials, and more!  Patrons looking for reading material should check out these two resources:

  • OverDrive: Log in with you library card number and pin do access thousands of e-books and audiobooks. New titles are added frequently.  OverDrive can be accessed through our website, Libby, or the OverDrive app.  Check out this guide for help getting started.  Through April 30th, patron card blocks for fines or overdue books have been lifted so that more patrons can access this resource.
  • rbDigital: Create an account to access e-books, audiobooks, and magazines with your library card. Items can be downloaded directly to your computer or iOS, Android, Kindle, or Nook devices.  Check out their video tutorials for more information.

Wi-Fi

Although our buildings are closed, you may access the wireless internet from our parking lots at the Bowling Green and Ladysmith branches.  Instructions for accessing the available Wi-Fi are posted on the library doors.  All patrons should maintain social distancing while using the wi-fi.

Donations

The library is not accepting donations of books and other materials at this time.  Processing donations puts our staff in close contact with the materials and risks their health.  Please hold on to the items you’d like to donate until the buildings reopen or donate them to organizations that are still accepting donations, like Goodwill.  Donations are never accepted in library book drops.

Other Assistance

Unemployment

If you need to file for unemployment, check out this handy guide from the Library of Virginia.  Please note that this information is subject to change, but they will try to keep it as up to date as possible,

More Information on COVID-19

Check out the Virginia Department of Health or the CDC for the latest updates and information on COVID-19.  The CDC website also has tips on making your own cloth face masks, recommended cleaning and social distancing measures, as well as ways to cope with the stress of this pandemic.

Internet Connection Resources

National Digital Inclusion Alliance | Free and Low-cost Internet Plans
To support local efforts, NDIA has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. We will add other providers’ plans as we learn of them.

Content on this page was updated March 18, 2020. All offers are less than $20/month total cost (with no installation fees).

  • Bowling Green Branch
    17202 Richmond Tpke
    Milford, Virginia 22514
    804-633-5455

    HOURS
    Mon-Thu: 8:30am-8pm
    Fri: 8:30am-6pm
    Sat: 10am-4pm

    Dawn Branch
    31046 Richmond Tpke
    Hanover, Virginia 23069
    804-632-8341

    HOURS
    Mon-Wed-Fri: 9am-6pm
    Tues and Thu: 9am-8pm
    Sat: 9am-3pm

  • Contact Us
  • Ladysmith Branch
    7199 Clara Smith Dr.
    Ruther Glen, Virginia 22546
    804-448-0357

    HOURS
    Mon-Thu: 9am-8pm
    Fri: 9am-6pm
    Sat: 10am-4pm

    Port Royal Branch
    419 King Street
    Port Royal, Virginia 22535
    804-742-5254

    HOURS
    Mon: 9am-2pm
    Tue: 9am-2pm
    Wed: 12pm-5pm
    Thu: 12pm-5pm
    Sat: 10am-1pm

    Staff

This site is made possible by a grant from the U.S. Institute of Museum and Library Services. It is managed by the The Library of Virginia Library Development and Networking Division.